MANAGEMENT PROCESS
- Free Consultation
- Initial discussion on if GBM is the right fit
- Initial discussion on if GBM is the right fit
- Assigned Property Manager
- Q&A on the property management process
- Preview or Walk Property
- Rent Ready Walk & Scope Discussion
- Determine the rental rate
- Owner Orientation
- Property Onboard & Data Collection
- Additional Q/A
- Introduction to Owner Portal Access
- Concludes with Launch Call with Property Manager
- New Resident Unit Prep
- Prepare & Execute Rent Ready Scope
- Work Completed
- Work Order Prevention
- Marketing Pictures & Virtual Tours Completed
- Marketing Syndicated: Apartments.com/Zillow/MLS
- Resident Qualification
- Credit, Evictions & Background Checks
- Approval/Denial Granted
- Lease Signed & Move-in steps completed
- Property Maintenance
- Continued Oversight of Issues
- Maintenance Prevent Checks/Building Code Compliance
- Monthly owner payouts and updates
- Emergency Response
- Resident Retention Plan
- Process starts 12 week from lease end date
- Discussion with Owner on renewal or next steps
- Tenant decides to stay or leave options
- Move Out
- Thorough Move Out Walk-Thru
- Security Deposit Dispostion
- Start back at Step 3
Leasing VS Management Services
| Resident Placement Only | Full Service Management | |
| Tenant Placement Fee | One Month’s Rent | One Month’s Rent |
| Monthly Management Fee | N/A | 7-10% |
| Enhanced Marketing (Apartment.com, Zillow, & MLS) | X | X |
| Advanced Tenant Screened (Fraud Detections) | X | X |
| Account Set-Up Onboarding Fee | X | |
| Comfort Pet Fraud Detection | X | X |
| Rent Collection | X | |
| Move-in Inspections | X | |
| Owner Portal Access | X | |
| Tenant Portal Access | X | |
| Monthly Owner Statement | X | |
| ACH Owner Payment | X | |
| Mucicipal Code Compliance | X | |
| 24/7 Maintenance Coordination | X | |
| Appraiser Coordination | X | |
| Move-Out Inspection | X | |
| Security Deposit Disposition | X | |
| Lease Renewal | 25% | |
| Eviction Assistance | X | |
| Eviction Management | $3000 | |
| 1099/EOY Statement | X | |
| Turnover Utility Transfer | X |