MANAGEMENT PROCESS

  • Free Consultation
    • Initial discussion on if GBM is the right fit

  • Assigned Property Manager
    • Q&A on the property management process
    • Preview or Walk Property
    • Rent Ready Walk & Scope Discussion
    • Determine the rental rate

  • Owner Orientation
    • Property Onboard & Data Collection
    • Additional Q/A
    • Introduction to Owner Portal Access
    • Concludes with Launch Call with Property Manager

  • New Resident Unit Prep
    • Prepare & Execute Rent Ready Scope
    • Work Completed
    • Work Order Prevention 
    • Marketing Pictures & Virtual Tours Completed
    • Marketing Syndicated: Apartments.com/Zillow/MLS

  • Resident Qualification
    • Credit, Evictions & Background Checks
    • Approval/Denial Granted
    • Lease Signed & Move-in steps completed

  • Property Maintenance
    • Continued Oversight of Issues
    • Maintenance Prevent Checks/Building Code Compliance
    • Monthly owner payouts and updates
    • Emergency Response

  • Resident Retention Plan
    • Process starts 12 week from lease end date
    • Discussion with Owner on renewal or next steps
    • Tenant decides to stay or leave options

  • Move Out
    • Thorough Move Out Walk-Thru
    • Security Deposit Dispostion
    • Start back at Step 3

 

Leasing VS Management Services
  Resident Placement Only Full Service Management
Tenant Placement Fee One Month’s Rent One Month’s Rent
Monthly Management Fee N/A 7-10%
Enhanced Marketing (Apartment.com, Zillow, & MLS) X X
Advanced Tenant Screened (Fraud Detections) X X
Account Set-Up Onboarding Fee   X
Comfort Pet Fraud Detection X X
Rent Collection   X
Move-in Inspections   X
Owner Portal Access    X
Tenant Portal Access   X
Monthly Owner Statement   X
ACH Owner Payment   X
Mucicipal Code Compliance   X
24/7 Maintenance Coordination   X
Appraiser Coordination   X
Move-Out Inspection   X
Security Deposit Disposition   X
Lease Renewal   25%
Eviction Assistance   X
Eviction Management   $3000
1099/EOY Statement   X
Turnover Utility Transfer   X